1. Introduction
WORKSCALE, SASU ("we", "our", "us") operates the Tilawa.ai mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.
We are committed to protecting your personal data and your right to privacy. If you have any questions or concerns about this policy or our practices with regard to your personal information, please contact us at [email protected].
2. Information We Collect
2.1 Information You Provide
- Account information: email address, display name, password (encrypted)
- Profile preferences: language, skill level, daily goal, preferred reciter, avatar selection
- Recitation audio recordings: temporarily processed for analysis, not permanently stored on our servers after processing is complete
2.2 Automatically Collected Information
- Usage data: session history, scores, practice time, streaks
- Device information: device type, operating system version, unique device identifiers (for crash reporting only)
- We do NOT collect location data, contacts, photos, or any data beyond what is listed above
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the App
- Analyze your Quran recitation and provide tajweed feedback
- Track your learning progress, streaks, and achievements
- Personalize your experience (language, reciter, daily goals)
- Communicate with you about your account or app updates
- Improve our AI analysis engine and app features (using anonymized, aggregated data only)
We do NOT sell your personal data to third parties. We do NOT use your data for advertising purposes.
4. Audio Data Processing
When you record a recitation:
- The audio is sent to our secure servers for AI-powered analysis
- The analysis (scores, word-by-word feedback) is stored in your account
- Audio recordings are processed in real-time and are NOT permanently stored after analysis is complete
- We do not share your audio recordings with any third party
5. Data Storage and Security
- Your data is stored on secure, industry-standard cloud infrastructure
- All data in transit is encrypted
- All data at rest is encrypted
- Passwords are securely hashed and never stored in plain text
- Access controls ensure you can only access your own data
6. Your Rights (GDPR — EU/EEA Users)
If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):
- Right of access: Request a copy of your personal data
- Right to rectification: Request correction of inaccurate data
- Right to erasure ("Right to be forgotten"): Request deletion of your account and all associated data
- Right to restrict processing: Request that we limit how we use your data
- Right to data portability: Receive your data in a structured, machine-readable format
- Right to object: Object to our processing of your personal data
- Right to withdraw consent: Withdraw your consent at any time
To exercise any of these rights, contact us at [email protected] or use the "Delete Account" feature in the App settings.
7. Your Rights (CCPA — California Users)
If you are a California resident, you have the right to:
- Know what personal data we collect about you
- Request deletion of your personal data
- Opt out of the sale of your personal data (we do not sell personal data)
- Non-discrimination for exercising your privacy rights
To exercise these rights, contact us at [email protected].
8. Account Deletion
You can delete your account at any time from the App settings (Profile → Delete Account). When you delete your account:
- Your authentication credentials are permanently deleted
- All profile data, session history, progress, streaks, and scores are permanently and irreversibly deleted
- This action cannot be undone
- Deletion is processed immediately
You may also request account deletion by contacting [email protected].
9. Children's Privacy
Tilawa.ai is a Quran learning application suitable for users of all ages. For users under the age of 16, we require parental or guardian consent before account creation. Parents or guardians are responsible for supervising their child's use of the App.
If you are a parent or guardian and believe your child has provided us with personal data without your consent, please contact us at [email protected] and we will promptly address it.
10. Third-Party Services
We use trusted third-party services for infrastructure (cloud hosting, authentication) and AI-powered recitation analysis. Audio sent for analysis is processed in real-time and is not permanently stored by any third party.
We do not integrate any advertising SDKs, social media tracking pixels, or analytics that track you across other apps or websites.
11. International Data Transfers
Your data may be transferred to and processed in countries outside your country of residence. We ensure that appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission, to protect your data in accordance with this Privacy Policy.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy within the App and updating the "Last Updated" date. Your continued use of the App after such changes constitutes acceptance of the updated policy.
13. Contact Us
If you have questions about this Privacy Policy, please contact us:
WORKSCALE, SASU
Email: [email protected]
Address: 131 RUE JEAN MONNET, 78955 CARRIERES-SOUS-POISSY
SIRET: 949 533 541 00015